Instructions Steps For Retuning Your TV Antenna:
1. Please do not disassemble or take down the TV antenna.
2. Call LAVA Electronics technical support at: 909-923-8743.
Support available Monday - Friday between 8:00 AM to 5:00 PM Pacific Time.
3. Please have your order number, customer id or receipt ready for purchasing verification.
4. The technical support department can quickly diagnose any problems with the equipment
and/or installation. We are able to resolve most ALL issues to the customer’s full satisfaction.
5. If we are unable to get the TV antenna working to your satisfaction, you can send it back
for a refund.
Click here to Generate RMA number authorization.
Please allow 1 business day to process your RMA request. We will issue you a RMA number
as soon as we review your request.
60 Day Money Back Guarantee
All items we sell can be returned for a full refund within
60 days from receipt of purchase.
If you are returning because you are unhappy with the
amount of channels that you are receiving or the item
is not working, please contact us first for support.
We are always able to get the antenna working perfectly,
usually within a few minutes. If we are unable to get the product
working to your full satisfaction, then we will gladly refund your
money once the item is returned.
Limited Warranty Information
We honor a 2 year limited warranty on all our
LAVA products from the date of purchase.
For the length of this limited warranty, we will
replace any defective parts or repair any
product free of charge. This warranty is
This warranty does not include any shipping,
insurance or tax fees.
This warranty is not valid if damage occurred due to user negligence or damaged was
caused by any element out of the manufacturer’s control. This warranty does not cover
damages resulting from accidents, theft, abuse, misuse or improper care, nor does it
cover minor cosmetic damages due to normal “wear and tear” of the product, or any
other cause which does not relate to a product defect in materials or workmanship.
If you need to report a warranty claim, you may do so via email. We will require
customers to submit the original proof of purchase, receipt or email confirmation.
Proud USA company
15 years of service
|Want to talk to an Antenna Specialist? Call 1-800-380-6822
|Please give us a call, we can help.
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We can match you with the perfect antenna.
Please give me a call if you have any questions regarding
a TV antenna selection. I can help you find the right
antenna to fit your needs.
Sales Manager, Jimmy Howe
Monday through Friday - 7:00 AM to 7:00 PM CST
Saturday - 10:00 AM to 6:00 PM CST
Sunday - 10:00 AM to 4:00 PM CST
Text Message: 903-303-2444
Sale Price: $9.95
Sale Price: $11.95
Sale Price: $39.95
Sale Price: $23.95
Stop paying for cable, watch the shows YOU
want to watch, 100% free with our TV antenna.